Frequently asked questions

Do I need a referral for Physiotherapy?

You do not require a Doctor’s referral to see a physiotherapist unless you will be claiming through Veterans Affairs, Workcover, Medicare EPC program or CTP.
How much does my health fund give me back?

This depends on your level of cover with your chosen private health fund. You will need to talk to your health fund to answer this question.
How long does a physiotherapy consultation take?

This depends on how complex the injury is. Most physiotherapy consultations run for 30 minutes, however for more complex consultations there are 45 minute and 60 minute billing options.
How much will my physiotherapy consultation cost?

Physiotherapy Initial visit · $140 / 30mins · $220 / 45mins + Physiotherapy Subsequent visit $115
What is a Physiotherapist?

Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.
How do I pay?

We appreciate payment at the time of your appointment by EFTPOS. We accept Mastercard and Visa. If you have private health insurance, our clinic uses HICAPS which will allow you to claim the rebate on the spot through your fund. In most cases, there will be a gap fee which can be settled at the time of service. Workcover and CTP claims can be billed directly to the insurer where there is a current claim number.
What to wear to my appointment?

We recommend no tight clothes/jeans as these restrict our ability to assess you fully. Please wear clothes you are comfortable in and can easily move in.
What to bring to your first appointment?

Be prepared to provide your previous medical or surgical history. Please bring any x-rays/scans/MRI reports, referrals relating to your condition, and a list of current medications. If you have private health insurance, you will need your health insurance card. Please bring your Medicare card if you are claiming using a GP care plan.
Clinic locations and where to park?

Kathekon Physiotherapy operates out of two clinic locations - Greenslopes and Springwood. Greenslopes clinic location: Suite 301, Level 9 of the Nicholson Street Specialist Centre Please find a summary of parking options and fees here: http://www.greenslopesprivate.com.au/Contact-Us/Parking Springwood clinic location: Unit 4, 1 Murrajong Road, Springwood.